| About Us This web site is owned and operated by Aplex Books. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Aplex Books, 15, Marriott's Way, Sheringham, Norfolk, NR26 8SX |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept Paypal payments, so you can pay them securely with your credit or debit card, or using your Paypal balance. You can also send us a cheque or postal order. |
| Shipping And Handling Postage is 2.99 pounds for the entire order in the UK. For EU customers, postage is 3.99 pounds per book, the rest of the world 4.99 pounds per book. |
| Delivery Schedule We despatch most orders same-day, but please allow 48 hours to complete your delivery. You should expect to receive your books (UK addresses) in around 1-3 working days from ordering. EU orders take around 3-6 working days, and orders from the rest of the world take around 5-10 working days. |
| Back Orders All of our items are in stock. |
| Tax Charges Books are VAT zero-rated, so there is no tax due on either the books or the postage. |
| Credit Card Security We do not process your credit or debit card payments, this is done securely by Paypal payment processing (owned by eBay). More detail on their security can be found at www.paypal.co.uk. |
| Guarantee If you wish, you can return any item within 14 working days, but please let us know that you are planning to do so. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01603627792 (International +44 01603627792) or fax us on or write to us at 15, Marriott's Way Sheringham Norfolk NR26 8RJ United Kingdom |
| Privacy Policy Aplex Books do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 14 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |